Team Lead IT Infrastructure & Network (m/f/d)
Reporting Line: Director IT Operations & Service
Who are we?
PWO Group is a global company in the mobility industry, shaping environmentally friendly mobility of the future. We are technology leaders in climate-friendly lightweight construction and combine innovation, economic efficiency and sustainability. Our corporate strategy is summarized by PEOPLE. PLANET. PROGRESS.
Your Role
As Team Lead IT Infrastructure & Network, you are responsible for the technical leadership, operational management, and continuous improvement of PWO Group's global infrastructure services. You lead a team of infrastructure specialists and ensure reliable, secure, and efficient operation of core infrastructure platforms across the organization.
Your Responsibilities Encompass
Infrastructure Operations & Service Management
- Lead the operation and continuous improvement of global infrastructure services
- Ensure availability, security, performance, and reliability across infrastructure platforms
- Coordinate operational activities across internal teams and external service providers
- Act as the primary escalation point for complex infrastructure incidents and service issues
- Drive service quality, operational efficiency, and standardization across the organization
- Drive centralized management, monitoring, automation, and governance of infrastructure services across all locations
Infrastructure Standards & Technical Leadership
- Define and maintain infrastructure standards, reference architectures, and technical roadmaps aligned with the strategic direction of the global IT organization
- Ensure consistency, supportability, and maintainability across infrastructure services
- Provide technical guidance for infrastructure projects and operational decisions
- Evaluate new technologies and recommend practical improvements
- Drive the evolution of hybrid infrastructure services and help establish cloud-native and cloud-agnostic operating models that balance scalability, security, resilience, and vendor independence
Infrastructure Projects & Transformation
- Personally lead major infrastructure projects and modernization initiatives
- Plan, coordinate, and deliver projects across networking, datacenter, cloud, identity, workplace, and infrastructure security domains
- Ensure successful execution through internal teams and external partners
- Balance transformation activities with operational stability and business requirements
- Track progress, manage dependencies, and resolve delivery obstacles
Team Leadership & Development
- Provide technical leadership for a team of infrastructure specialists
- Support prioritization, workload planning, and resource allocation
- Contribute to employee development, performance discussions, and recruitment activities
- Promote knowledge sharing, technical growth, and collaboration within the team
- Foster a culture of accountability, ownership, and continuous improvement
Security, Compliance & Operational Resilience
- Ensure infrastructure services comply with security, audit, and regulatory requirements
- Support initiatives related to vulnerability management, network security, access management, and platform hardening
- Strengthen backup, recovery, monitoring, and business continuity capabilities
- Collaborate with cybersecurity, compliance, and operational stakeholders
- Drive the adoption of secure and resilient infrastructure practices
Vendor & Partner Management
- Coordinate infrastructure suppliers, managed service providers, and implementation partners
- Define technical requirements and service expectations
- Support procurement activities, vendor evaluations, and technical supplier selection
- Monitor service delivery and address operational performance issues
- Ensure productive collaboration across different sourcing and support models
Qualifications and Requirements
Education and Experience
- Degree in Information Technology, Computer Science, Engineering, or a comparable qualification
- Several years of experience in enterprise infrastructure, network, cloud, or platform operations
- Proven experience leading technical teams, projects, or operational infrastructure environments
- Experience managing external service providers and technology partners
- Strong background in supporting business-critical infrastructure services within an international organization
Preferred Knowledge
- Enterprise networking, WAN, LAN, wireless, and network security technologies
- Microsoft infrastructure technologies including Active Directory, Entra ID, Windows Server, and Microsoft 365
- Hybrid cloud architectures and cloud service integration
- Virtualization, storage, backup, disaster recovery, and infrastructure monitoring
- Azure Virtual Desktop, endpoint management, and workplace services
- Infrastructure automation and configuration management
- Identity, access management, and infrastructure security concepts
- IT service management and operational governance processes
Profile and Mindset
- Structured and organized approach to technical and operational challenges
- Strong sense of ownership and accountability for outcomes
- Ability to combine technical depth with practical decision-making
- Clear and effective communication across technical and business audiences
- Pragmatic problem solver with a focus on execution and results
- Comfortable working in both leadership and hands-on technical roles when required
- Collaborative leadership style with a commitment to continuous improvement
What We Value
We value leaders who combine technical expertise with practical execution. You should be comfortable taking ownership, making decisions, supporting your team, and driving improvements that create measurable business value. This role offers the opportunity to contribute directly to the stability, security, and modernization of PWO's global infrastructure landscape while working closely with experienced colleagues and international stakeholders.
