Key Account Manager

We build advanced payment technologies for PSPs, EMIs, and neobanks across the EU and the UK.

You’ll become a trusted point of contact for our merchants, help them get the most out of our solutions, and grow alongside a fast-moving international fintech team. If you’re the kind of person who enjoys building real relationships with clients, understanding their business, and being the person they know they can rely on – we’d love to meet you!

What we’re looking for:

• 1+ year of experience in a B2B client-facing role
• Banking, payments or fintech experience is a big plus
• Fluent English and Russian

What You'll Do:

• Manage client onboarding, including gathering and conducting an initial review of documents
• To advise our customers regarding products and services
• To establish sustainable customer relations
• To maintain and update the client database
• Act as a single point of contact for the merchant and facilitate dialogue between them and the different departments in finance, compliance, and operations
• Anticipate client needs, and the challenges they face, and work with the internal team to develop action plans for addressing issues and ideas that drive innovation and best practices